Frequently Asked Questions
1What is your minimum order quantity per model?
Our minimum order quantity per color are 200 pieces.
2What is the lead time if I order the minimum order quantity?
For stock fabrics, manufacturing time is 4 to 6 weeks. If the fabrics need to be manufactured, it is 6 to 8 weeks.
3What information do you need to receive a price quotation?
Please provide us with a tech pack file containing a photograph, or similar physical sample. The tech pack must contain: the fabric type, weight, measurement chart, packaging details, and other relevant information. Then we will give our price quotattion related to the provided information.
4The freight cost for the minimum order quantity?
The minimum delivery fee is around 400€ for Europe/road transportation. An approximate price for 60-70 parcels is around 1500€. ( European countries.)
5How long does it take to get the first sample order?
The sample orders will be ready in 2 weeks .
6Is it possible to produce hang tags, care labels, and neck labels?
We purchase mentioned accessories such as card labels, washing instructions, and woven labels from our suppliers in Turkey. If you send us the technical details you want, we can have it produced.
7Are there any additional charges for custom accessories production?
Yes, there might be additional charges depending on the complexity and quantity of custom accessories.
8What is the average lead time for accessory production?
The average lead time for accessory production is typically 2 to 3 weeks, but it may change depends on the specific requirements.
9Can you provide samples of the accessories before the bulk production?
Yes, we may provide samples of the accessories to your approval before proceeding with bulk production.
10How can I send the technical specifications for accessory production?
You can send the technical specifications and design details via email or any preferred written communication.
11What forms of payment do you accept for orders?
We accept bank transfers. Please contact our sales team for more information.
12Do you offer any discounts for large orders?
Yes, we offer discounts for bulk orders. The discount percentage will depend on the order quantity. Please check with our sales team for specific details.
13Do you offer international shipping?
Yes, we offer international shipment. Please provide your shipping address, and your prefered INCO TERM, then we will calculate the transportation cost accordingly.
14What is your customer support contact information?
You can have customer support via info@seamtech.com.tr for any inquiries or assistance.
